I’m starting to see a few of these, and I love it !!
True it’s a vague question to answer or measure, but as a customer the best way to be heard is at RFI stage. Vendors take note of every single RFI “non compliance”.
I recently linked to an article to explain the importance of API to senior leadership:
https://www.socops.rocks/index.php/2018/11/19/explaining-apis-to-your-senior-leadership/
But I’m now seeing several RFI that demand it. I see too many solutions that still don’t have an API or an API that is a cheap after thought.
It’s 2019 everyone, keep putting that pressure on vendors to help us make our own lives easier.
Andy